FAQ

1What is Home Automation?
“Home automation is a technology that simply connect all the functional elements of your home to a network (Internet) and putting it to work for you.” Home automation gives you access to control devices in your home from a smartphone, computer or tablet device anywhere in the world. Besides providing active real-time control, the devices can also be programmed to respond to external events, without requiring your input. Home automation more accurately describes homes in which nearly everything — lights, appliances, electrical outlets, heating and cooling systems — are hooked up to a remotely controllable network. From a home security perspective, this also includes your alarm system, and all of the doors, windows, locks, smoke detectors, surveillance cameras and any other sensors that are linked to it.
2What all things can I automate in my home?
Anything that can be connected to a network can be automated and controlled remotely. In the real world, home automation most commonly connects simple binary devices. This includes “on and off” devices such as lights, power outlets and electronic locks, but also devices such as security sensors which have only two states, open and closed.
3Why should I automate my home?
Every car has sensors that automatically detect intrusion and trigger an alarm; every smartphone has ambient sensors that automatically adjust the brightness based on external lighting; why don’t we have the same for our homes? Why do we still protect our precious homes using just one small piece of metal? Why do we still have inefficient mechanical switches that don’t sense our presence, and have to be turned on/off manually? Home automation technology is what makes your home intelligently functional, like your car or smartphone.
4Do you manufacture these smart devices?
No. We are smart home maker, not device manufacturer. But we are the part of manufacturing system which help them to improve the devices from your feedback.
5Ok. than, what do you guys actually do?
We procure devices from the best home automation brand (eGlu) in India. We guide you towards installing them in your home. We also provide support and professional installation on all products purchased through our store.
6How does the home automation system operate?
Our whole home automation experience has been designed to operate wireless, so that there are no ugly wires running across your walls. That also means you can install, port and relocate devices as your needs change. To know more call us : +91 9838 795 234
7What's the advantage of purchasing devices from Chandra Hi Tech ?
When you purchase from Chandra Hi Tech you get:
• Onsite installation
• Personalized setup and scene configuration
• Expert Consultation
• Products from the most reputed brand (eGlu)
• Best Support
8What happens if the devices don't work as advertised?
If there’s any manufacturing defect with the device, we provide an immediate replacement/refund. In case it’s an integration issue, we make sure we reconfigure the setup and get your system running again. In either case, we ensure it’s a win-win for you.
9Is there any guarantee/warranty offered on the products?
Yes. All products purchased from Chandra Hi Tech come covered under standard manufacturer warranty/guarantee of one year.
10What if I have technical difficulties using the system?
Pick-up the phone and give us a call on: +91-9838 795 234. You can even shoot us an email at: support@homeautomationkanpur.com Once you send us an email, give us at least 24-48 hours to respond.